Shipping Policy
Thank you for shopping with The Kitchen Haul. This Shipping Policy explains how we process, ship, and deliver orders within the United States.
We are committed to providing a smooth, transparent, and reliable shipping experience for all customers.
Order Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
During holidays, promotions, or peak shopping periods, processing times may be slightly extended.
Shipping Locations
The Kitchen Haul currently ships within the United States.
If you have questions regarding shipping availability, please contact our customer support team before placing your order.
Estimated Delivery Times
Standard Shipping
Estimated delivery: 7–12 business days
Delivery times may vary depending on your location and carrier availability.
Please note:
Delivery estimates are not guaranteed.
Delays due to weather conditions, carrier issues, or high shipping volumes may occur.
Shipping Costs
Flat Rate Shipping
$4.99 shipping fee anywhere within the United States.
From time to time, we may offer free shipping promotions which will be clearly displayed on our website.
Order Tracking
Once your order ships, you will receive a tracking number via email.
You can use this tracking number on our Track Your Order page to monitor shipment progress.
If tracking information has not been received within 5 business days after placing your order, please contact our support team.
Incorrect Shipping Address
Please ensure your shipping address is complete and accurate before submitting your order.
The Kitchen Haul is not responsible for:
Delays caused by incorrect or incomplete addresses
Orders delivered to incorrectly provided addresses
If you notice an address error, please contact us immediately.
Lost or Delayed Packages
If your order is delayed beyond the estimated delivery timeframe:
Check your tracking information.
Contact the shipping carrier for updates.
Reach out to our customer support team if further assistance is needed.
We will work with the carrier to help investigate and resolve shipping issues whenever possible.
Damaged Packages
If your order arrives damaged:
Take clear photos of the package and damaged item.
Contact us within 48 hours of delivery.
Include your order number and supporting photos.
Our team will review the issue and provide an appropriate resolution.
Split Shipments
Some orders may be shipped in multiple packages depending on product availability and warehouse inventory.
If this occurs, separate tracking numbers will be provided.
Contact Information
For shipping-related questions, please contact us:
📧 Email: support@kitchenhaul.com
📞 Phone: +1 929 565 5498
📍 Address:
30 N GOULD ST 60262,
SHERIDAN, WY 82801,
United States
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM EST
We aim to respond to inquiries within 24–48 business hours.
Our Commitment
At The Kitchen Haul, we are committed to providing reliable shipping services and a positive shopping experience. We value your trust and continuously work to improve our fulfillment and delivery processes to better serve our customers.