Billing Terms & Conditions
Last Updated: June 2026
This Billing Terms & Conditions page explains how transactions are processed at KITCHENHAUL and how payment information is handled during checkout. We aim to provide a clear checkout process with no hidden fees.
Secure Checkout & Currency
All transactions at KITCHENHAUL are processed in U.S. Dollars (USD).
The final payment page at checkout will clearly display the total amount due, including:
Product Price
The cost of the items you have selected, as shown on the product page.
Shipping Fees
KITCHENHAUL offers free standard shipping on eligible U.S. orders. No standard shipping charge will be added to eligible U.S. order totals.
Taxes
Applicable sales tax will be calculated based on your delivery address and displayed at checkout before payment is submitted.
We do not charge hidden handling fees or administrative surcharges.
Accepted Payment Methods
We use secure checkout providers to process payments.
Accepted payment methods include:
Visa
Mastercard
American Express
Discover
JCB
PayPal
All payments are processed through an encrypted checkout system. Full card information is not stored on our website.
Transaction Security & Privacy
SSL Encryption
Our website uses Secure Socket Layer (SSL) technology to encrypt data transmitted between your browser and the website.
Customers should see a secure connection indicator in their browser when using checkout.
Payment Processing
Sensitive payment information is processed by the checkout and payment provider.
KITCHENHAUL does not store full credit or debit card numbers on its website.
Registered Business
Payments are processed under the business details connected to NORTHMARK LLC.
The statement descriptor may appear according to the payment provider and business account settings.
Order Confirmation & Processing
Order Confirmation
After a successful payment, you will receive an order confirmation email containing:
Your order number
A summary of the items purchased
Your delivery address
The total amount charged
Order Cut-Off Time
5:00 PM (Central Standard Time, GMT -6)
Processing Time
Orders placed before 5:00 PM CST on a business day are typically processed within 1–3 business days.
Orders placed after the cut-off time, on weekends, or on U.S. federal holidays will begin processing on the next available business day.
Chargebacks & Billing Disputes
If you believe a charge on your statement is incorrect, please contact us at support@kitchenhaul.com before initiating a chargeback with your bank or card issuer.
We will review billing concerns and respond with available order and payment information.
Failed Payments
If your payment fails at checkout:
Verify that your card details have been entered correctly.
Ensure your billing address matches the information on file with your payment provider.
Try another available payment method.
Contact your bank or payment provider for assistance.
If the issue continues, please contact us at support@kitchenhaul.com.
Contact Information
Business Information
Store Name: KITCHENHAUL
Legal Company Name: NORTHMARK LLC
Entity Type: LLC
EIN: 98-1912532
Registered Office: 30 N GOULD ST 60262, SHERIDAN, WY 82801
Website: KitchenHaul.com
Email: support@kitchenhaul.com
Phone: +1 929 565 5498
Customer Service Hours
Monday – Friday: 9:00 AM – 5:00 PM CST
Order Cut-Off Time
5:00 PM (Central Standard Time, GMT -6)