Track Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your delivery. Please use the information below to understand the tracking process and what to expect after placing your order.
How to Track Your Order
Step 1 – Check Your Email
After your order is shipped, a shipping confirmation email will be sent to the email address used at checkout. This email contains your tracking number and a link to the carrier tracking page.
Step 2 – Use Your Tracking Number
Click the tracking link in your email, or copy your tracking number and enter it directly on the carrier website. Tracking information typically becomes active within 24 hours of dispatch.
Step 3 – Monitor Your Delivery
Use the carrier tracking page to monitor the progress of your shipment. Estimated delivery dates may update as your package moves through the delivery network.
Delivery Estimates
- Order Processing Time: 1 to 3 Business Days
- Transit Time (United States): 5 to 9 Business Days
- Total Estimated Delivery: 6 to 12 Business Days from order date
These times are estimates. Actual delivery times may vary based on your delivery location, carrier capacity, holidays, or external factors such as weather.
Order Tracking FAQs
My tracking number is not working. What should I do?
Tracking numbers may take up to 24-48 hours to become active after your shipping confirmation email is sent. If your tracking number still does not work after 48 hours, contact us at support@kitchenhaul.com.
Tracking shows delivered but I have not received my package.
If tracking shows your package as delivered but you have not received it, first check with neighbors, building management, or any designated safe delivery location. Allow 24 hours, as carriers may occasionally mark packages delivered slightly early. If the issue continues, contact us and we will review the issue with the carrier where possible.
My tracking has not updated in several days.
Tracking updates may occasionally be delayed, especially during high-volume shipping periods. If your tracking shows no movement for more than 5 business days, contact us at support@kitchenhaul.com so we can review the shipment status.